MAKING THE MOST OF CONSUMER
ACTION
Don't be too surprised if you
discover animal-derived ingredients
in products labeled
"no animal lngredients!"
Before jumping to conclusions
that the manufacturer is trying
to deceive you, consider the
possibility that the company
might not even realize that the
ingredient In question came
from an animal. Or, perhaps its
origin is known, but the manufacturer
made the unfortunate
assumption that consumers
wouldn't ever care about such
an "innocuous" substance
in what might be viewed as a
minuscule amount.
Such an instance presents
an excellent opportunity to
educate. Compassionate consumerism
includes explaining
to manufacturers that you only
purchase products that are
free of animal ingredients.
Companies do respond to consumer
demand, but only after
being made aware that a
vegetarian/vegan market exists.
Communication with product
manufacturers is likely to be
much more fruitful If you
follow the suggestions below:
* BE SPECIFIC. When trying to
find out if a product is free of
animal ingredients, avoid asking
whether or not the product
or a particular ingredient is
vegetarian or vegan, because
the person you are speaking
with may not understand the
true definitions of these words.
Much better is to use the term
"animal-derived" in your dialogue.
and to specify what
this means. Explain that it
includes milk and eggs or their
derivatives, insects and their
products, and all ingredients
derived from or extracted from
animal flesh.
* GET IT IN WRITING. If you are
told by a customer representative
that a product Is definitely
vegan, then ask for it in
writing. By doing so, you will
be much more likely to get
accurate information.